Web Store Policy

Processing & Shipping

Same Day Shipping

All orders received before 3pm EST will ship the same day, excluding weekends and holidays.

Orders received after 3pm EST will ship the following business day.

Once your order has shipped, you’ll receive an email with your tracking information.


Shipping Information

We offer USPS Priority, UPS Ground, 3 Day Select, 2 Day Air, Next Day Air Saver, and Next Day Air.

Military addresses APO/FPO will ship with USPS. Costs are calculated at checkout.

International addresses will ship with USPS. Costs are calculated at checkout.


Order Verification

All suspect orders are subject to verification, this is done for your protection.

Suspect orders will be held until verified.


Coupon Codes

Kink occasionally offers coupon codes for discounts and shipping offers. If you have a valid code, enter it when checking out.

Coupon codes are limited one per customer and can not be combined. Coupon codes are not valid for purchasing a gift certificate.


Payment Options

Kink BMX accepts the following forms of payment:
Visa, MasterCard, American Express, Discover and PayPal.

Sales tax will be included on all orders shipped within New York State.

Warranty

This page is not for warranty issues. If you have a warranty issue with your product you will need to file a claim on the Kink BMX warranty page.

Return Policy

Returns

We want you to be completely satisfied with your purchase from Kink! If you are not 100% satisfied, you can return your item(s) for a full refund within 30 days of purchase. (Returns must be unworn, in the same condition you received them, and in the original packaging.)


Return Instructions

  • Fill out our return/exchange form found below.
  • Print out your receipt and toss it in the box you’re returning.
  • Send back via USPS Priority mail, UPS, or FedEx.
  • Refund will be issued within 7-10 business days of receiving return only to the original card or Paypal account in which it was purchased.

Return Details

Upon arrival, inspect your shipment carefully. If there’s any loss or damage, please contact us immediately.

Refunds will only be issued to the original card or Paypal account in which your order was purchased.

To qualify for a refund, all products must be in their original, unaltered packaging, including boxes and labels.

Shipping and handling charges are non-refundable.

Return/exchange shipping costs to be paid by purchaser.

Kink will refuse items returned in unsalable condition OR reduce refund amount by 50%.

Returned clothing must be clean and unwashed.


Exchanges

  • Email info@kinkbmx.com or call us at (585) 654-5250 before sending us your item(s) so we can verify what you want is in stock.
  • Fill out our return/exchange form below and send it back!

 

Return & Exchange Form